Shouldn’t our home care services be easy? When did choosing care become complicating? As a younger millennial, I found it almost impossible to find the right care for my aunt until I uncovered the reason why. There are agencies out there that I consider impostors. They don’t take your specific needs into consideration and are in it for the money.
I’ve heard horror stories from a number of families going through the struggle of finding the right care for their loved ones. It started with my aunt. My aunt suffers from early dementia and alzheimers. Despite our family’s best attempts to find the right home care services, it’s been a nightmare with the empty promises.
I can promise you though that home care agencies should make it easy. I found out that there are only a couple of home care agencies that stick to their word and are ready to handle what you need. I’ll give you three priorities reliable home care agencies include.
Home Care Agencies are Staffed
This is 100% required by a home care agency. Before you try to contact a home care agency, see if they are credible. I’d recommend checking their website for how they acquire staff and how many home health aides they have available to assist them. If they are a training center, this is even better. A home care agency that offers training to employees is definitely a winner. You’ll know they’ll find the right care attendant for your loved one’s needs.
Home Care Agencies Handle the Problems
There is not a single person in this world that enjoys problems or complications. While in a perfect world, the care would have zero problems, this isn’t always the case. Fortunately, the better home care agencies are equipped to handle problems or complications. If they are properly staffed, you won’t have issues if a schedule changes or their is a call-out. Nevertheless, looking for company reviews is an excellent way to uncover the truth about how reliable agency is. I’ve used google reviews as my guide, and it hasn’t failed me yet!
This goes hand in hand with handling problems. A dependable home care agency won’t make excuses when a situation occurs. At the same time, dependability is their middle name. They’ll follow up with calls and make sure your home health aide has arrived at time. Furthermore, they’ll check to see how the care for your loved one is going. Essentially, they take the extra mile to ensure you have everything you need.
I want things to be easy. Health care shouldn’t come with extra baggage or headaches especially when your main concern is for a loved ones’ well being. When it comes to selecting a home care agency, it can be a headache, but it doesn’t need to be. A good home care agency has a solid foundation with a reputable staff to support it.